Export Account Data

You can export a full snapshot of any account's data as a JSON file. This is useful for support investigations, compliance requests, or auditing purposes.

How to Export

  1. Navigate to the account detail page.
  2. Click the Export button in the header (next to Change Plan).
  3. A JSON file downloads to your browser, named {account-slug}-export.json.

What's Included

The export file contains:

  • Account info — name, slug, type, plan, billing email, timezone, creation date.
  • Members — user ID, role, email, name, join date, verification status, last login.
  • Templates — metadata only (ID, name, created/updated dates, created by). Template design content is not included to keep the file size manageable.
  • Usage — monthly usage records (templates created, AI generations, previews, design imports).
  • Integrations — provider, status, connection date, last used date.
  • Flags — list of active account flags.
  • Notes — all admin notes with author information.
  • Brand kit — colors, logo URL, font names, tone, style preferences.

Export Metadata

The file includes exportedAt (timestamp) and exportedBy (admin email) at the top level, so you always know when and by whom the export was generated.

Audit Trail

Every export action is logged in the admin audit trail.

Related Articles

  • Search and View Accounts
  • View an Account's Brand Kit
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